Sales terms


The prices indicated are expressed in euros and include VAT, unless otherwise indicated.

Online payment by credit card.
The transaction (and, therefore, the sending of your credit card data over the Internet) does NOT occur on our site, but through PAY PAL, in order to guarantee the highest level of security.
Online payment through PayPal allows you to protect your credit card information thanks to innovative security and fraud prevention systems. When PayPal is used, your financial information is never communicated to the merchant.

The delivery will be accompanied by the transport document and the purchase invoice.
Serfer Giochi foresees a maximum delivery period, starting from the reception and registration of the order, of 4 working days.
Deliveries, from the sending of the request, will be made with the following delivery terms:
For the control and fulfillment of the request: 4 working days.
For delivery at the destination:
ZONE 1 (all Italy except Calabria, Sicily and Sardinia)
In the capitals: 2 to 4 days.
Outside the capitals: 4 - 6 days.
ZONE 2 (Calabria, Sicily and Sardinia)
In the capitals: 4 - 6 days.
Outside the capitals: 6 - 8 days.

Deliveries are NOT made on holidays and on the eve of holidays and during the closing periods of holidays, as indicated on the pages during the online purchase procedure.

Delivery costs
For each application a fixed contribution, including VAT, is charged up to € 10 for delivery costs.

SERFER GIOCHI, after receiving the request, can contact the buyer by phone.
In case of problems or disputes, SERFER GIOCHI reserves the right not to process orders.
For all cases of purchase or shipment not provided by our application, contact SERFER GIOCHI.

Right of return
Please keep in mind that once you receive the products, you have the option to withdraw from the purchase contract within 10 days of delivery, sending us the communication by registered letter A.R.

How to return purchases
- Prepare purchases, packing them with regular packing paper
- Use the same packing method used to send SERFER GIOCHI products
- Send everything from the mailing desk to:
   via Piave, 83
   65122 Pescara (PE)
  Attach to the shipment a copy of the delivery note with which the product was delivered to you.

Missing pieces
If the delivered product has a defect or some components are missing, please contact us and replace them immediately.

For any doubt or need, contact us.